Frequently Asked Questions
Everything about sizing, materials, shipping and returns — in one place.
How should Chirpy slippers fit?
Chirpy slippers are designed to fit true to size with a soft, roomy toe box. If you’re between two sizes, we generally recommend sizing up for extra room over socks.
Do you have a size guide?
Yes — check the Size Guide link in our footer, or on each product page, for a full U.S. size chart before you order.
What are Chirpy slippers made from?
Each pair is made in Denizli, Turkey, using soft faux-suede and plush linings finished by experienced local makers — see our About page for the full story.
How do I care for my slippers?
Spot clean with a soft, slightly damp cloth and let them air dry away from direct heat. Avoid machine washing, which can affect the lining and sole.
How long does shipping take?
Orders typically arrive within 1–2 working days. You'll receive a shipping confirmation with tracking as soon as your order is on its way. You’ll receive a shipping confirmation with tracking as soon as your order is on its way.
Is shipping free?
Orders over £50 ship free within the UK. For orders under £50, shipping is calculated at checkout.
Do you ship outside the U.S.?
We currently ship within the United Kingdom only. Shopping from the U.S.? Visit chirpycomfortwear.com.
What’s your return policy?
Unworn slippers in their original packaging can be returned within 14 days of delivery for a refund or exchange. See our Returns & Exchanges page for the full step-by-step process.
My order arrived damaged — what do I do?
Email us at info@chirpycomfortwear.com with your order number and a photo of the damage, and we’ll sort out a replacement or refund right away.
What payment methods do you accept?
We accept all major credit and debit cards plus the express checkout options shown at checkout, processed securely through Shopify.
Can I change or cancel my order?
Email us as soon as possible at info@chirpycomfortwear.com with your order number. We can usually make changes before an order ships, but can’t guarantee it once it’s already on its way.
Still have a question?
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